Training and Education

Some leaders say they want to provide training for their employees. Others say they focus on education. Very often, they do not recognize…

To Err is Human, to Forgive is Not in the Terms of Service

One day in late December 2013, I took the day off to finish some Christmas things around the house, which meant I was…

We have suggested you should use meetings to communicate more effectively. And we meant it. But folks, there is a limit to that.…

As we discussed a few months ago, mentoring is an important part of your employees’ development. It not only prepares the next generation…

Every firm requires capital, and there are a number of different kinds. There is what we think of as financial capital, of course,…