Monthly Archives: July 2018

Baby On Board?

Plenty of folks across Asia are concerned about the changing demographics in their countries. The number of people leaving the workforce and entering retirement is greater than the number coming into the workforce. That’s going to create long-term challenges for funding pensions, and immediate challenges for workforce structures and performance management. The bottom line is […]

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Show Them Off

As Daniel Pink showed us in Drive, internal motivation can be far more powerful than the external kind. Yes, people want to get paid a fair wage, but beyond a certain point the money has far less influence thank other things do on on engagement, performance, and retention. Multiple studies across Asia have found that […]

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Get the Basics Right

Retaining employees

As important as skills’ development is, we should remember that many of the skills needed today may not be needed tomorrow, while many of the things we may need tomorrow are not being envisioned today (something that one bank in Singapore is currently grappling with). That’s not to say we should not upskill our employees […]

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Reverse Mentoring in Action

Office meeting

We see a lot of companies around Asia trying to improve communication. The concern is that, with talent shortages in so many markets, they need to get the best they can out of every employee, and that means no one should be keeping their skills or their good ideas to themselves. The biggest challenge for […]

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Setting Expectations for Communication

Calling customers to stay in touch

One of the most important elements of your organizational culture — one of the things that most powerfully determines your employees’ performance — is the set of expectations they have about what is expected of them. People will perform based on the requirements of their role, the goals you set, and the desired working style […]

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