Uncertainty Has Internal Sources Too

Retaining employees

When we think about working in a VUCA world, we often focus on changes outside the organization. What we do on the inside, though, can have an even bigger effect. Uncertainty is an aspect of VUCA that can make your life difficult. While a lot of uncertainty comes from the world around us, we also […]

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Will Relationships With Customers Change?

What have you learned from the pandemic about selling your products and working with your customers? It wasn’t that long ago that people said, “Here in Asia, you have to go see your customer in person; they don’t want a phone call, or even a video call.” Well, circumstances have changed that. So, has the […]

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Get Inputs From Your People

Employees in class

We have said before that you should try to hold onto your people during the pandemic. Why does this matter? In part, because their corporate knowledge is vakuable, and you don’t want to lose that by sending them out the door. So if you’re going to keep them, you might as well use that knowledge. […]

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Resilience for Recovery

For years now we have heard business leaders talk about “disruption.” They want to be disruptive. They want to manage disruption well. They want their employees to be comfortable with disruption. Well, these days we’re all pretty disrupted. How’s that working out for you? The COVID-19 pandemic created serious challenges for businesses as it made […]

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Ups and Downs

Getting to your destination rarely happens in a straight line. In addition to curves and detours along the way, you’re likely to have some hills as well. Take, for example, San Francisco’s Golden Gate Bridge. If you were to go for a run from the historic Fisherman’s Wharf to the iconic bridge, you would have […]

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