Feedback is something we focus on when things go wrong. But how about then things go right? You need to reinforce value-adding behaviors just like you would change ineffective behavior. Otherwise, you are likely to maintain the status quo but not improve performance. If an employee is working in a way that is really effective, […]

Last Friday and Saturday, Designing Leaders’ Chief Teaching Officer, Dr Thomas, spoke at the 1st Philippine Leaders’ Convention, which was held in the Clark Freeport Zone, about 100km from our office in Manila. It was an especially interesting opportunity for Doctor Will since, despite growing up with a father in the US Air Force and […]

All too often I hear people say “I’m just not motivated.” If this sounds like you, you should focus on finding that motivation rather than waiting for someone to give it to you. If that sounds like your employees, you need to help them spark their internal motivation rather than trying to motivate them yourself. […]