Reflections on the Future

At the end of the year we often look backwards at what we accomplished. When you go onto Facebook you can see that, for many people, late December is a time for looking back on the year that was, recapping the great and not-so-great times that will define the year. For leaders, this kind of […]

Read More

Hair Cell-On

Retaining employees

Today I stopped into a salon in Bangkok where I saw something that I don’t see that often in the States (though admittedly, I am operating with a small sample size in terms of salons). A stylist had finished up one fellow’s hair and was giving him a neck-and-shoulder massage, which is a great custom […]

Read More

It Is OK to Be a “Yes Man”

There are two types of leaders in this world. OK, there are probably a lot more than two, but for our purposes, let’s say there are two. When someone comes forward with a new idea, a new opportunity that has some benefit to the firm or to your field of interest or to society in […]

Read More

Transparency

Employees in class

Keeping secrets from your competition makes sense. Keeping secrets from your employees makes for some drama. And that’s not good at all. As a leader you need to be open about what you are doing. With few exceptions, the time for secrets is over. Forgot the passive aggressive manipulation, forget playing Jack off of Jill, […]

Read More

Politics in the Workplace

Calling customers to stay in touch

As Election Day in the United States approaches next week, political conversations in the workplace may be reaching a boiling point. Here in Asia in the last few months we have had protests in Hong Kong, a presidential election in Indonesia, new policies from the Indian prime minister, and a new round of immigration policy […]

Read More