Empathy is that quality by which you can understand others’ perspectives and feelings, and for a leader, that is very important. When you have a pretty diverse workforce, it can also be very challenging. Your employees have skills they are most interested in using or developing, problems affecting their personal and profesisonal lives, ambitions and […]

Yesterday in Bangkok we ran a workshop called NEW LEADERS: Managing and Leading for the First Time. Our participants came from a variety of industries, including hospitality, banking, recruitment, manufacturing, and food production. We spent the day looking at the role a leader plays in boosting their employees’ effectiveness, establishing effective relationships with your employees […]

As a leader, your main job is to make decisions. There are plenty of other things you do that help your employees do their job, but the bottom line is, you need to make the decisions that take your organization in a particular direction and turn opportunities into realities. I like to say that sometimes […]

We have suggested you should use meetings to communicate more effectively. And we meant it. But folks, there is a limit to that. Meetings are very important for getting information out to your employees and clearing up any confusion so they can focus on their work instead of on whether or not the company’s about […]