Uncertainty Has Internal Sources Too

Retaining employees

When we think about working in a VUCA world, we often focus on changes outside the organization. What we do on the inside, though, can have an even bigger effect. Uncertainty is an aspect of VUCA that can make your life difficult. While a lot of uncertainty comes from the world around us, we also […]

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Leading With “No, But…”

Online learning

Managers often encourage a certain mindset for their employees, especially salespeople: “Lead with yes.” The idea is that, when you’re asked to do something, you should do your best to agree and follow through. The reason this is seen as valuable for salespeople, of course, is that it keeps customers happy. The concept gets extended […]

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Be Assertive

Type this in a large font, print it out, and stick it the wall of your office: NO COMPANY ON THE PLANET NEEDS LEADERS WHO ARE AFRAID TO SPEAK UP OR MAKE A DECISION Once you’re in a leadership role you have a lot of responsibilities. You need to be the voice of reason, speaking […]

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Tapping Into Internal Motivation

Retaining employees

QUESTION: How do you know if your friends run marathons? ANSWER: Don’t worry; they’ll tell you. Last April, about 27,000 people ran 42.195 kilometers from the town of Hopkinton, Massachusetts in the United States, to a Finish Line in the city of Boston. The Boston Marathon attracts many of the best distance runners from around […]

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You Cannot Change People

Do you have an employee who has the skills they need, but is not proactive about using them? Maybe you have someone who is talented, but cannot work well with others? Perhaps you have a team member who is disruptive in the office but who, for various reasons, you cannot fire? Don’t try to change […]

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