Monthly Archives: October 2014

How Do You Keep Them?

You invest a lot in your employees. You spend money recruiting them, then you integrate them into your business which takes time and often money. There’s a sunk cost associated with hiring new employees, and it’s helpful to avoid sinking it again. So, once you have got ’em, how do you keep ’em? Well, you […]

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Transparency

Employees in class

Keeping secrets from your competition makes sense. Keeping secrets from your employees makes for some drama. And that’s not good at all. As a leader you need to be open about what you are doing. With few exceptions, the time for secrets is over. Forgot the passive aggressive manipulation, forget playing Jack off of Jill, […]

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Politics in the Workplace

Calling customers to stay in touch

As Election Day in the United States approaches next week, political conversations in the workplace may be reaching a boiling point. Here in Asia in the last few months we have had protests in Hong Kong, a presidential election in Indonesia, new policies from the Indian prime minister, and a new round of immigration policy […]

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Do You Fit In?

Online learning

A few years ago the president of a large public university in the United States stepped down after two years in the job. The first unusual thing about that was the timing…that is a job that most people keep longer, and he even suggested he had intended to stay in it for at least four […]

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Lose the Negativity

I once shared cubicle space with a new guy in my office who was incredibly negative and cynical immediately upon his arrival. At first I thought he was just cranky after moving here from overseas, and having to find a house and get his furniture moved here and get his kids registered for school and […]

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