It is impossible to overstate the importance of good planning. You really need some idea of where you want to go, how you expect to get there, and how to know when you have reached it. Otherwise, you can end up wandering around, wasting time and money, and you can miss out on some pretty […]

A few years ago a friend and I were taking a trip from the US to Lisbon. The day before leaving I happened to check our itinerary and found that one of our flights had been cancelled and the airline’s response was to move us to a flight that would give us a 5-minute connection […]

As you are doing your strategic planning, it’s easy sometimes to look down the road and get worried about all the challenges you face. Major projects with new clients may look like they’ll never get done. Perfection might seem unattainable. Organizational change can seem like a never-ending process. Bureaucratic obstacles may appear insurmountable. If you […]

Well, December is here. This year has either raced by or gone at a snail’s pace; your perspective depends on what’s important to you and how things have gone. Regardless of what your organization’s fiscal year might be, the end of the calendar year is a time when many people take stock of what has […]

If you are a business leader planning for the future without including your HR people, you are making a huge mistake. Sure, you have probably talked to Marketing about future demand, and with Finance to discuss the budget, and even to your IT person to discuss your tech requirements. But there’s a good chance you […]