Starting Off Right

Your first days in a new leadership role will be filled with uncertainty, both for you and for your employees. You may not be sure what you have gotten yourself into, and they may have no idea who this person is who will be telling them what to do. It’s important to set the right […]

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Don’t Be the Leader You Complained About

Retaining employees

Many years ago, when I was a young lieutenant in the US Air Force, I had a division chief who was a major. One day he was trying to hold me back from doing something that I felt really needed to be done, and when I kept pushing, he said, “you’re starting to remind me […]

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First Impressions Matter

Calling customers to stay in touch

When you come in as a new boss, you have a short time in which to establish your style. You will adjust that over time, of course, but you will always be adjusting from the position you laid out at the beginning. You never get to erase those first days from everyone’s minds, so it […]

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Tell Them What You Want, Not How You Want It Done

Employees in class

You cannot do everything yourself, nor should you have to. Your employees need to focus on creating while you focus on leadership. If you have 20 people working for you, can you worry about all the details that each and every one of those 20 are dealing with? Of course not. You need to stay […]

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Do You Fit In?

Online learning

A few years ago the president of a large public university in the United States stepped down after two years in the job. The first unusual thing about that was the timing…that is a job that most people keep longer, and he even suggested he had intended to stay in it for at least four […]

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