Competing in the Office

Calling customers to stay in touch

Do you set your employees up to compete against each other? Maybe not in a fight to the death, but a competition where the prize is a more enjoyable job? Plenty of companies have incentive competitions, where the top salesperson gets a trip to Bali, or something like that. Some companies, though, reward their employees […]

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Control Your Agenda

Online learning

Friday evening you look at your calendar for the next week before heading out for a well-deserved couple of days off. When the next week actually begins, that calendar changes completely. Why? Because others are controlling your agenda. Do you see things start to pile up in the late afternoon, with requests coming in as […]

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Offboarding

Once you hire a new employee, the process of “getting them” is not completely over. The onboarding process gives them a strong first impression and can set the tone for their time with you, a time that can be shorter if you do not get the process right. Whether they are new to the workforce […]

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Meetings Can Be Good (Or At Least, Not Bad)

Office meeting

We’ve written here a few times before about the costs of unnecessary meetings, some ways to avoid them, and ideas for making the meetings that you DO need more productive. A few years ago I stumbled across a very useful article that suggests some ways to increase the effectiveness of your meetings when you have […]

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Just Say No

Online learning

Despite all the pushing we do to do more, more, more, sometimes you just have to say “no.” When the folks above you try to put too much onto your plate, there may be times when you need to push back. It might be your bosses, or shareholders, or even customers, but whoever it is, […]

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