You want to have a world-class organization. You want the best employees. You want them to work hard. You want them to do…

A lot has been written over the last couple decades about dealing with a sense of entitlement that seems to be part of…

It is easy to be enthusiastic about a project at the beginning. There is the potential for something great to happen, the excitement…

At Shibuya Station in Tokyo there’s a wonderful monument to loyalty. Hachiko was a dog owned by a university professor in the 1920s,…

On a recent visit I was reminded that Tokyo is awash in brightly colored fashion. I’ll admit, I spent my time there looking…