Forced Rankings Lead to Unforced Errors

Conversations about forced rankings and the use of the bell curve in performance reviews are bubbling up again. During the last month — in Singapore, Kuala Lumpur, and Manila — we heard people debating the pros and cons of this approach. Let’s be clear: the only “pro” is that lazy managers can use it to […]

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If Everybody is Special…

…then nobody is. Yes, The Incredibles got it right. A speaker at last week’s Talent Management Asia 2018 conference in Manila raised this point, and it sparked a lot of conversation and note-scribbling across the audience. One of the most important things you do as a leader is provide performance feedback. At the same time, […]

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High Performer vs High Potential

Employees in class

We often hear these two terms used interchangeably, but they aren’t the same thing. The difference is important, because it affects how you develop your employees. High Performer generally refers to someone who is great at the job they have. They are talented in their specialty, they do great work, they put in a lot […]

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Learning From Failure

As I was talking recently with an analyst at one of my clients, he made a very helpful observation about learning: It’s better to learn from failures than from successes. With a success, the chances you can replicate everything that led to that success are small. But with a failure, you can learn how to […]

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Learning Takes More Than Good Intentions

Retaining employees

There’s a commonly accepted view in the learning and development community that a good balance of learning opportunities is 70-20-10. That is, 70% of learning comes from on the job experiences, 20% comes from other people (say, through coaching and mentoring), and 10% comes from formal training. The concept has been around for about three […]

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