Your employees need to know how they have been doing, not just as a review of the past, but as a jumping off point for working in the future. People need to know what they should keep doing and what they need to improve. These should not just be a series of random thoughts from […]

Mentoring someone can be so rewarding, as you work with someone younger and see them grow. If you do it right, you can be very proud of them and even a little proud of what you did to help. If you do it wrong, though, you can really mess them up. So, you can roll […]

Conventional wisdom says that 70% of professional learning comes from on-the-job experiences. So as long as you go to work and do your job, you’ll learn what you need, right? Well, not necessarily. While you will certainly pick up things from your experiences, you may be learning the wrong lessons; you may be learning the […]

As important as skills’ development is, we should remember that many of the skills needed today may not be needed tomorrow, while many of the things we may need tomorrow are not being envisioned today (something that one bank in Singapore is currently grappling with). That’s not to say we should not upskill our employees […]