After arriving in Manila this week I met up with a former colleague from Singapore who is now working here. At one point I asked him, “what was the biggest transition when you moved here last year?” I expected him to say something like “the food,” “the traffic,” “the cost of living,” or something else […]

A few years ago on a trip to Vietnam, a friend took me to a concert by the Vietnamese National Symphony Orchestra, accompanying a Japanese pianist in a program of American jazz at the Hanoi Opera House. That’s creative globalization at its finest. One of the fun things about that was that the pianist was […]

I went into a store this weekend to exchange something I bought a couple days earlier. I had paid for one thing, but the clerk had given me the wrong item. When I explained it to a different clerk today he went back to get the right item, then stopped to explain to his manager […]

Is your pool of potential leaders as big as it could be? If not — if you are only looking at a slice of the possible leadership talent — you may not end up with the best leaders you could have. An article a few years ago looked at various reports addressing the role of […]

Organizations often emphasize diversity in their workforce for a variety of reasons. From a creative perspective, you want to have diversity of thought, so you do not end up with the same old ideas all the time, and one way to achieve that is to recruit people from different backgrounds. Your marketing department may tell […]