Back when I was teaching at Georgetown University in Washington DC, I was walking one day through the neighborhood around the campus and…

Return on investment, or ROI, is a standard yardstick for measuring the effectiveness, and efficient use, of your resources. “What do we get…

It’s not always failure that holds you back from doing your best work. Sometimes, it’s success. How so? Well, by focusing only on…

As I arrived in Siem Reap on a visit to Angkor Wat a couple years ago, the hotel driver surprised me a bit…

You can delegate authority. You cannot delegate responsibility. What’s the difference? Well, authority is what someone can do. Responsibility is what they have…