Top-Down Communication

Calling customers to stay in touch

Business coaches talk about the importance of getting everyone together on the same sheet of music (which is a pretty bad cliche, if you think about it…how many orchestras only use one sheet of music? That would be a very crowded music stand? But I digress.). It is important to understand where you want your […]

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Speaking Up

We know that it is important to not hide information and communicate information from the top down, but don’t forget that information and ideas need to flow from the bottom up, too. Sometimes, though, bosses can seem unapproachable (sometimes, because they really ARE unapproachable…not every leader is good). When that happens, it may be up […]

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