Plenty of leadership books will tell you “get out from behind your desk, do not try to lead through e-mail.” But what if e-mail is what your employees prefer? Your staff is more likely to flourish in a healthy work environment. Communication is one important piece of that environment. Simply applying a random management technique […]

My dad used to have a little sports car, an Austin Healy. I cannot remember every detail about that car but I do remember a little label he had right above the ignition key: “Engage Brain Before Engaging Engine” A similar reminder would be useful above every computer screen or on every smart phone: “Rethink […]

One day in late December 2013, I took the day off to finish some Christmas things around the house, which meant I was able to sit back and enjoy the Justine Sacco fiasco. I admit, I was checking Twitter every few minutes to see if she had landed yet, and kept track of different news […]

I remember sitting in a big meeting once where I found myself getting more and more frustrated with the behavior of some of the leaders in there. We had 16 people at the “grownups” table and another 20 along the wall, there to give presentations or answer questions for the big folks. These 36 people […]