It was 25 years ago that the term VUCA entered our business vocabulary, and the authors of that book identified a new reality rather than a simple change. In situations that are characterized by volatile, uncertain, complex, and ambiguous (VUCA) conditions, it becomes necessary to structure organizations in such a way that will meet the […]

We are almost through the second month of the year. If you set some goals back around January 1st, how are those working out for you? Many people choose not to make New Year’s resolutions. “I probably won’t follow through,” they say, or “A good idea is a good idea anytime, I shouldn’t only think […]

As the first month of the new year comes to a close (already???), are you making good progress toward your goals? One thing many people want to do at the start of each year is to become more productive, but that means creating new habits, not simply making a mental commitment to new ways of […]

In a tight labor market, where it may be hard to fill all the jobs on your table of organization, it can be tempting to identify some of those jobs as unnecessary and simply eliminate them. Very often, we focus more on removing management levels rather than front-line workers or client-facing staff. We continue to […]

When we look at organizational change and innovative processes, we focus on the benefits for our business. But what happens to the people who don’t fit into those new ideas? Change is often not going to be positive for everyone. A few years ago, Hong Kong changed their education system, and whereas before they would […]