First Impressions Matter

Calling customers to stay in touch

When you come in as a new boss, you have a short time in which to establish your style. You will adjust that over time, of course, but you will always be adjusting from the position you laid out at the beginning. You never get to erase those first days from everyone’s minds, so it […]

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Give Them a Break

Your employees work hard. They deserve time off. Your employees also probably have a contract with you, which says you have to give them time off. Your employees will likely burn out if they never take a break, so for crying out loud, give them some time off! As a boss facing deadlines it is […]

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Not Everyone Wants to Be a Leader

As you groom employees for leadership positions, as you send them to classes and seminars, as you develop career plans for them with increasingly responsible positions, there is one point that is easy to overlook: Not everyone wants to be a leader. That is sometimes hard for people in leadership positions to understand, but it’s […]

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Cracking Through Culture

The more things change, the more they stay the same. Creatives in modern Asia have typically felt constrained by cultural limitations on self-expression. In Japan, for example, Creatives say that, for many, the best way to go through life is quietly, without any fuss and without standing out too much. That tends to limit creativity, […]

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Private or Public? Depends on Where You Are

In the US there is a tendency to look at private universities as “better.” Maybe because they are more expensive, maybe because some states have established easier admission standards for their public universities, maybe because schools like Harvard and Stanford have set the bar pretty high…whatever the reason, we often view private universities as more […]

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