Maintain Your Own Wellness

Calling customers to stay in touch

Many things in life are outside your control, but trying to maintain your wellness has plenty of opportunities to take charge and make good decisions. The question is, will you? We often blame others for our stress or feelings of unhappiness, because there are many things in life that are not within our control. So […]

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When Innovation is Frowned Upon

Office meeting

Innovation is a common theme for companies, but they don’t always turn the concept into reality. Why not? For some, it’s because of the nature of their industry. In some fields, innovation seems to be frowned upon even as companies say they want it. Why would an industry discourage its members from being innovative? One […]

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The Power of a Job Description

Most leaders underutilize job descriptions as performance management tool. That’s too bad; they are easy to use and could do you a lot of good. Why do people ignore them? For many, it’s because it’s hard to limit a role to a specific focus, because employees end up doing things beyond their role. Companies also […]

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Reinforcing Feedback

Feedback is something we focus on when things go wrong. But how about then things go right? You need to reinforce value-adding behaviors just like you would change ineffective behavior. Otherwise, you are likely to maintain the status quo but not improve performance. If an employee is working in a way that is really effective, […]

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Sustaining Growth

It’s hard enough to get the buy-in necessary to introduce a change. It’s even harder to keep it going until you see the benefits. The folks at McKinsey tell us that Research shows that 70 percent of complex, large-scale change programs don’t reach their stated goals. Common pitfalls include a lack of employee engagement, inadequate […]

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