Net Usage and You

There are all kinds of programs out there that let you monitor your employees’ Internet use. I won’t list any of their names so I don’t give them any free publicity…if you think you need them, they are easy enough to find. Plenty of firms have policies regarding Internet use on company time, and those […]

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Your Mission, Should You Choose to Accept It…

Calling customers to stay in touch

What do you do? Seriously, when you come to work in the morning do you ever ask yourself, “why am I here?” A lot of people go to church to answer this question, but for our purposes, giving it a little thought in the office can do wonders for you. When you are making decisions […]

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Meeting Etiquette

I remember sitting in a big meeting once where I found myself getting more and more frustrated with the behavior of some of the leaders in there. We had 16 people at the “grownups” table and another 20 along the wall, there to give presentations or answer questions for the big folks. These 36 people […]

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Playing it Straight

One game that people play in the workplace is called β€œI Have a Secret,” in which they know something is going on, they let other people know that they know, but they never say what β€œit” is. It is a power game played by weak-minded people who cannot get ahead on the strength of their […]

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Do It Earlier

Retaining employees

As we approach the end of the year, so many companies are pushing hard to cover the gap created by slower sales earlier in the year. While it is common for retailers to earn as much as 40% of their annual sales revenue during the holiday season, that does not need to be the case […]

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