Admitting Failure

It’s not always failure that holds you back from doing your best work. Sometimes, it’s success. How so? Well, by focusing only on your success you will not see where you can improve, and you might miss out on new opportunities because they do not fit into your “this has always worked before” paradigm. As […]

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No Irony, Please

Calling customers to stay in touch

“Do as I say, not as I do” is annoying when it comes from parents. When it comes from your leadership, it can be more of a problem. The interior design firm with ugly office space. The software developer using outdated technology. The human resource consultants who can’t seem to manage their own human capital. […]

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Friction Slows You Down

Online learning

Friction is how you slow your car, so you can bet that friction will slow your workplace, too. By “friction,” we are not just talking about bad feelings and awkward silences between people, though that is certainly one form of it. What we mean instead is anything in your working environment that slows down the […]

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A Diversity of Diversity

Organizations often emphasize diversity in their workforce for a variety of reasons. From a creative perspective, you want to have diversity of thought, so you do not end up with the same old ideas all the time, and one way to achieve that is to recruit people from different backgrounds. Your marketing department may tell […]

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Weisure

Employees in class

It may not be in the Oxford English Dictionary yet, but “weisure” is an increasingly important word. For many people there is an increasing blurring of the lines between work time and leisure time. Though in days of old we might have expected to work 9-6 and have the rest of the time off, that […]

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