Monthly Archives: April 2018

Allow People to Fail

Calling customers to stay in touch

If you say you want innovation, but you punish people for failure, you are sending mixed messages, and your employees will follow your actions more quickly than they will follow your words. By its nature, innovation requires people to try new, untested ideas and see if they work. Some will, some won’t. If you reward […]

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Are They Ready for the Changes?

Office meeting

When we talk about change in an organization, it doesn’t just mean employees doing their jobs differently; instead, it often means doing different jobs. An article in Singapore Business Review described the results of an interesting study of companies there. They noted that “43% of executives predict at least one in five roles in their […]

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Watching for Burnout

Demands for growth and new challenges at every turn can make things very stressful for your employees. Some people handle stress well, some don’t, but even those who handle it well have to spend some time and energy dealing with it. This infographic, created by Ciara Morrison and recently shared on Human Resources Online, offers […]

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Careful Communication

When you are communicating to your team, you need to think about what they hear, not just what you mean. What you THINK you are saying, and what you are ACTUALLY saying, may be two different things. All too often, we know in our minds what we really mean, but that does not get communicated […]

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Fire Your Client

You’re in business to make money (assuming you don’t work for the government or a non-profit). Your money comes from customers. That means customers are good. But are they always good? Sometimes, they demand more than they are paying for. Sometimes, they keep changing their requirements. Sometimes, they wait until the last minute to finalize […]

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