Monthly Archives: September 2017

Bureaucracies Can Help—That’s Why We Have Them

Office meeting

Creativity and bureaucracy may seem like two completely different animals but, like monkeys and pandas, they can learn to coexist (Do monkeys and pandas coexist? Even if they don’t, it makes for a nice mental picture). You expect your employees to do the new things: create new content, design new graphics, imagine new products, come […]

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Ripple Effects

Office meeting

Well, tonight’s going to be interesting for someone. A coaching client of ours was out of town yesterday for work and will be flying home to Singapore tonight. But he won’t leave the airport; instead, he will get a couple hours of sleep and a shower at the airport’s transit hotel, then board a red-eye […]

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You Cannot Control Everything

Employees in class

The recent typhoons in Hong Kong, and a colleague’s last-minute event cancellation, reminded me of a similar situation I faced a few years ago that taught me a valuable lesson. I was supposed to fly to Taiwan for my very first visit there. It was a busy work trip, so I did not plan to […]

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