I hear a lot of business leaders, especially at small companies, say they are going to introduce one new thing and, in doing so, change the culture. Whether it’s an instant messaging system for collaboration, putting everyone in an open space rather than offices or cubicles, or adding a slide to get from the second […]

A strong organizational culture can greatly enhance productivity and the overall business value of your workforce. Why? Because culture represents commonly understood values and priorities and expected behaviors, and when those are clear to everyone, then everything can move much more smoothly. Removing uncertainty makes it easier for value-adding behavior to occur, because people have […]