Monthly Archives: June 2016

Know What You’re Doing Before You Criticize

Retaining employees

As much as we want to be supportive in the workplace, when an employee is messing up, we need to let them know it. While we can try to do it in a positive way that improves their performance, it’s still normal to get frustrated by an underperforming team member. However, if you are going […]

Read More

An Affinity for Groups

Office meeting

An article a few years ago in Forbes noted the changing nature of what used to be called “affinity groups” but are now known more often as employee resource groups. If you are in a large company, or if you would like your SME to become a large company someday, the value of these groups […]

Read More

Admitting Failure

It’s not always failure that holds you back from doing your best work. Sometimes, it’s success. How so? Well, by focusing only on your success you will not see where you can improve, and you might miss out on new opportunities because they do not fit into your “this has always worked before” paradigm. As […]

Read More

No Irony, Please

Calling customers to stay in touch

“Do as I say, not as I do” is annoying when it comes from parents. When it comes from your leadership, it can be more of a problem. The interior design firm with ugly office space. The software developer using outdated technology. The human resource consultants who can’t seem to manage their own human capital. […]

Read More

Friction Slows You Down

Online learning

Friction is how you slow your car, so you can bet that friction will slow your workplace, too. By “friction,” we are not just talking about bad feelings and awkward silences between people, though that is certainly one form of it. What we mean instead is anything in your working environment that slows down the […]

Read More