Monthly Archives: June 2016

How Many Chances to Cheat?

I took my undergraduate degree at the University of Virginia, where we took the concept of honor, and the Honor System, very seriously. UVA is highly regarded for its strict (and completely student-run) honor system, with one sanction for students found guilty of an honor violation: expulsion. The idea behind that was simple. When a […]

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Hiring Superstars vs Growing Them

If South Park’s underpants gnomes were talent management leaders, their organization’s talent strategy might look something like this: All too often, companies look for superstars whom they can steal away from others and put to good use. The problems is, this often does not work out so well for the superstar or their new home. […]

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Creativity’s Return on Investment

Calling customers to stay in touch

Return on investment, or ROI, is a standard yardstick for measuring the effectiveness, and efficient use, of your resources. “What do we get back for every dollar we put in?” is a typical way of knowing if you are getting your money’s worth. When your inputs are physical in nature, it’s not that tough to […]

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Positional Authority vs The Other Kind

If you’re in a leadership position you have a certain kind of authority; for the sake of discussion, let’s just call it “positional authority.” By virtue of your job title you have the authority to get things done, and also the responsibility to use that authority to make sure those things get done. That is, […]

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Do Your Job. It’s Just That Simple.

I have been in the professional world for 28 years, and during that time about 8 of those years have been spent in positions where it seemed my job was to do someone else’s job. I hate that. If you are making your employees do that, then they probably hate it, too. And they may […]

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