Sometimes I am accused of being overly optimistic. People make it sound like this is a bad thing. While I try not to be too idealistic, and instead keep a sense of realism about things, I am also determined to look at things with a positive attitude, and keep a focus on what CAN be […]

You want to have a world-class organization. You want the best employees. You want them to work hard. You want them to do great work. You want them to be the best they can be. Guess what? They want that too. From you. When we step into leadership positions we end up leading and managing […]

A lot has been written over the last couple decades about dealing with a sense of entitlement that seems to be part of the DNA of today’s younger workers. From schools concerned about getting sued over grades, to retail managers dealing with salespeople and corporate leaders with a young bunch of professionals, plenty of folks […]