Monthly Archives: January 2016

Generation Z (No, It Doesn’t Stand for “Zombies”)

With all the creativity that led to Generation X being followed by Generation Y, we now have…Generation Z. This is generally considered to be the group born starting in the late 1990s. Other names have been suggested — my favorite so far is iGen — but they are young enough that we have plenty of […]

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Make Hiring Easy

Few things in life are less fun than the hiring process. No matter which side of it you are on, it is simply not a pleasant experience. Since people tend to move from firm to firm more often now, though, chances are you are going to spend more time in this process than you want. […]

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Defining Loyalty

Calling customers to stay in touch

At Shibuya Station in Tokyo there’s a wonderful monument to loyalty. Hachiko was a dog owned by a university professor in the 1920s, and each day the dog would wait for his master’s return at the Shibuya Station. One day, his owner died while at work, but for the next 10 years Hachiko was there […]

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Managing Uncertainty

If there’s one thing that is certain about business, it’s that there will always be uncertainty. That hurts your employees because if they are worrying about what MIGHT happen, or if they are not very confident about their place in the firm, or their job security, or their paycheck, then their productivity is likely to […]

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Cracking Through Culture

The more things change, the more they stay the same. Creatives in modern Asia have typically felt constrained by cultural limitations on self-expression. In Japan, for example, Creatives say that, for many, the best way to go through life is quietly, without any fuss and without standing out too much. That tends to limit creativity, […]

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