Monthly Archives: November 2015

Double-Loop Learning

Organizations (actually, the individuals who comprise them) are always learning. At least, they are if they want to be successful. But there are different kinds of learning. In general, when people are learning they are keeping their eyes open to what is going on around them, they are willing to question things, they see relationships […]

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Book Review: Change the Way You Lead Change

I always get a little nervous when a book’s title includes words in boldface, all capital letters, or underlined multiple times. It seems like someone is yelling across a room to get my attention, hoping to convince me of something by sheer volume and decibels rather than by reasoning and content. So it was with […]

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Hiring for Mobility (Among Other Things, Of Course)

At a workshop in Kuala Lumpur this week we touched on the employee characteristics that companies in various Asian markets are (or should be) looking for. Such things as innovation, a growth mindset, critical thinking, speed, and flexibility came to mind. One participant added a very important one to the list: mobility. For large multinationals […]

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Good Morning, Resource Number Two

At breakfast with an old friend this weekend he told me about an incident in his firm where a project manager referred to one of his software developers as “Resource Number Two.” Not in the third person. Not in a written report. To his face. The manager saw nothing wrong with this; after all, people […]

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Coercion vs Persuasion

Employees in class

You can lead a horse to water but you cannot make him drink; so goes the old saying, anyway. I don’t have a lot of experience with horses, so I don’t know. What I do know, though, is that when it comes to your employees, you can get them to do things because they HAVE […]

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