Fire Your Client

You’re in business to make money (assuming you don’t work for the government or a non-profit). Your money comes from customers. That means customers are good. But are they always good? Sometimes, they demand more than they are paying for. Sometimes, they keep changing their requirements. Sometimes, they wait until the last minute to finalize […]

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5 Things Employers Expect From Flexible Workers

We wrote last week about the value of flexible work arrangements (FWA), and we hope employers look at that option where appropriate. When it comes to those who already make use of FWAs, a recent article in HR Asia tells us what they are looking for before extending that option to an employee. In particular, […]

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Working Flexibly

If you think of flexible work arrangements simply as an employee benefit, then you are likely to see them merely as a cost. If you instead view them as a tool for boosting performance and, ultimately, your business value, then you will treat them as a useful way of doing business. Flexible work arrangements take […]

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Working On The Side

A recent article in Fast Company explored companies’ willingness to let employees engage in “side hustles,” or doing work outside the company. This has gotten bigger than simply driving for Uber; that outside work can get pretty involved and, in the eyes of some companies, can be very beneficial. Obviously, you cannot allow an outside […]

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Ripple Effects

Well, tonight’s going to be interesting for someone. A coaching client of ours was out of town yesterday for work and will be flying home to Singapore tonight. But he won’t leave the airport; instead, he will get a couple hours of sleep and a shower at the airport’s transit hotel, then board a red-eye […]

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Rules That Don’t Help

It’s one thing to have workplace rules that improve productivity, it’s another thing to put rules in place that annoy people without providing any real benefit. Travis Bradbury points out “8 Stupid Workplace Rules That Make Everyone Miserable”, and having personally experienced #1, 3, 4, and 6 (and sort of #8, but I was in […]

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Competing in the Office

Do you set your employees up to compete against each other? Maybe not in a fight to the death, but a competition where the prize is a more enjoyable job? Plenty of companies have incentive competitions, where the top salesperson gets a trip to Bali, or something like that. Some companies, though, reward their employees […]

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Control Your Agenda

Friday evening you look at your calendar for the next week before heading out for a well-deserved couple of days off. When the next week actually begins, that calendar changes completely. Why? Because others are controlling your agenda. Do you see things start to pile up in the late afternoon, with requests coming in as […]

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Offboarding

Once you hire a new employee, the process of “getting them” is not completely over. The onboarding process gives them a strong first impression and can set the tone for their time with you, a time that can be shorter if you do not get the process right. Whether they are new to the workforce […]

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Meetings Can Be Good (Or At Least, Not Bad)

We’ve written here a few times before about the costs of unnecessary meetings, some ways to avoid them, and ideas for making the meetings that you DO need more productive. A few years ago I stumbled across a very useful article that suggests some ways to increase the effectiveness of your meetings when you have […]

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