The Past is Present

I spent this weekend at my 30th class reunion at the University of Virginia. It was a great couple of days seeing old places and old friends, some of whom I’m in touch with regularly, and others whom I have not seen since the day we graduated. Naturally, we all had plenty of stories to […]

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Careful Communication

When you are communicating to your team, you need to think about what they hear, not just what you mean. What you THINK you are saying, and what you are ACTUALLY saying, may be two different things. All too often, we know in our minds what we really mean, but that does not get communicated […]

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Don’t Reply to All

Last night, at a dinner full of young professionals in Manila, the conversation turned (as it often does in such settings) to the challenges of working with certain managers. One issue that came up a few times was the use of “Reply All” on emails. Sometimes it was simply a time-waster (do we all really […]

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Picking Battles

An interesting article in Fast Company this week tries to help junior employees overcome their hesitation to pursue the things they want. While the authors point out why younger employees may hesitate to speak up, they also demonstrate the consequences to you as an employer if they keep their thoughts to themselves. While the article […]

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Bad Apples

There’s an old saying that “one bad apple spoils the bunch.” The idea is that if you have one apple rotting, the rot can spread to others. But what happens if the rot doesn’t spread? What happens if the apples just get up and leave? Apples don’t have legs, of course, so it’s hard for […]

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Gaslighting

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Over on Medium (and if you’re not reading, and writing on, Medium, why not???), Sarah Cooper offers on interesting take on the concept of “gaslighting” in the workplace. If you are not familiar with the term “gaslighting,” it is a form of manipulation designed to get people to doubt themselves. She offers 8 “tips” in […]

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Communicating With Clients Is Critical

A lot of your employees may hesitate to communicate openly in the workplace. That’s a challenge, and it’s something you can address when you notice it. After all, collaboration is becoming increasingly important, so when you see a roadblock to speaking freely between colleagues, you’ll probably want to knock it down. The harder part will […]

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Where Do You Draw the Line?

If you want to have an innovative, collaborative, high-performing organization, then you need people with different perspectives who feel comfortable sharing their ideas. But what if those perspectives end up being damaging to your working environment? If performance drops because of the sharing of ideas, doesn’t that defeat the purpose? Open communication in the workplace […]

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Don’t Hesitate to Communicate

Every country in Asia has its own culture, but there are a few common elements throughout them, especially within East Asia. One of these elements can be very damaging to your organization’s performance: a lot of people – not all, but many – are very shy about communicating openly, and that’s bad whether we are […]

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Things You Might Keep To Yourself

The folks at Ladders, a career consultancy, shared a recent article called 8 Things Smart People Never Reveal About Themselves At Work. It’s an interesting list, and as much as we want to communicate openly with our colleagues as a way to enhance collaboration, there are some lines it might be best not to cross. […]

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