Monthly Archives: April 2018

Allow People to Fail

If you say you want innovation, but you punish people for failure, you are sending mixed messages, and your employees will follow your actions more quickly than they will follow your words. By its nature, innovation requires people to try new, untested ideas and see if they work. Some will, some won’t. If you reward […]

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Are They Ready for the Changes?

When we talk about change in an organization, it doesn’t just mean employees doing their jobs differently; instead, it often means doing different jobs. An article in Singapore Business Review described the results of an interesting study of companies there. They noted that “43% of executives predict at least one in five roles in their […]

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Watching for Burnout

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Demands for growth and new challenges at every turn can make things very stressful for your employees. Some people handle stress well, some don’t, but even those who handle it well have to spend some time and energy dealing with it. This infographic, created by Ciara Morrison and recently shared on Human Resources Online, offers […]

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Careful Communication

When you are communicating to your team, you need to think about what they hear, not just what you mean. What you THINK you are saying, and what you are ACTUALLY saying, may be two different things. All too often, we know in our minds what we really mean, but that does not get communicated […]

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Fire Your Client

You’re in business to make money (assuming you don’t work for the government or a non-profit). Your money comes from customers. That means customers are good. But are they always good? Sometimes, they demand more than they are paying for. Sometimes, they keep changing their requirements. Sometimes, they wait until the last minute to finalize […]

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Don’t Reply to All

Last night, at a dinner full of young professionals in Manila, the conversation turned (as it often does in such settings) to the challenges of working with certain managers. One issue that came up a few times was the use of “Reply All” on emails. Sometimes it was simply a time-waster (do we all really […]

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It’s OK to Change Your Mind

A lot of leaders seem to have trouble making decisions (which is unfortunate, when you consider that’s pretty much what they get paid to do). One reason people don’t like to make decisions is that they see a decision as a point of no return, and they hesitate to block off all other options unless […]

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More Free Agents in the Philippines?

An article this week in HumanResources highlights the growing interest in freelancing among Filipino millennials. This creates a potential problem for business leaders in the Philippines, if the best and brightest people want to leave the corporate world and work for themselves, but it also creates some great opportunities for companies in the Philippines and […]

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Forced Rankings Lead to Unforced Errors

Conversations about forced rankings and the use of the bell curve in performance reviews are bubbling up again. During the last month — in Singapore, Kuala Lumpur, and Manila — we heard people debating the pros and cons of this approach. Let’s be clear: the only “pro” is that lazy managers can use it to […]

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