Monthly Archives: March 2018

Grab Ahold of the Change

When businesses go through a big change, such as a merger or acquisition, they tend to focus on things like the financial reasons for doing so, the challenges of blending their technologies, and the potential fight with government regulators. Sometimes, their people get lost in the shuffle. Earlier this week, Grab and Uber announced that […]

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If Everybody is Special…

If everyone is super, then no one is

…then nobody is. Yes, The Incredibles got it right. A speaker at last week’s Talent Management Asia 2018 conference in Manila raised this point, and it sparked a lot of conversation and note-scribbling across the audience. One of the most important things you do as a leader is provide performance feedback. At the same time, […]

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Taking the “U” Out of VUCA

It was 25 years ago that the term VUCA entered our business vocabulary, and the authors of that book identified a new reality rather than a simple change. In situations that are characterized by volatile, uncertain, complex, and ambiguous (VUCA) conditions, it becomes necessary to structure organizations in such a way that will meet the […]

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That’s Why It’s Anonymous

In Kuala Lumpur last week our team met with a software developer who recently had a strange experience: His office — the Malaysia branch of a large multinational — has a workforce of about 15 people. They recently completed an anonymous climate survey that examined how people felt about their workplace. This office ranked lowest […]

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Look Like Your Customers

The concept of diversity takes different forms in different cultures, but the ultimate goal for a company is to use diversity to increase its business value. A recent article on Human Resources Online describes the diversity concept at Citi Singapore, and one item in particular really jumps out: Our diversity mirrors the diverse client base […]

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5 Things Employers Expect From Flexible Workers

We wrote last week about the value of flexible work arrangements (FWA), and we hope employers look at that option where appropriate. When it comes to those who already make use of FWAs, a recent article in HR Asia tells us what they are looking for before extending that option to an employee. In particular, […]

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Working Flexibly

If you think of flexible work arrangements simply as an employee benefit, then you are likely to see them merely as a cost. If you instead view them as a tool for boosting performance and, ultimately, your business value, then you will treat them as a useful way of doing business. Flexible work arrangements take […]

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Book Review: Traffic

Tom Vanderbilt’s Traffic: Why We Drive the Way We Do (and What It Says About Us) breaks down the reality of traffic into terms we can all understand. Through his explanations, analyses, and anecdotes, he opens the reader’s mind to different perspectives and encourages new ways of thinking. It’s more than just traffic; the book […]

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Minimize Uncertainty

It has been 20 years since someone first pointed out that we are living in a VUCA world. What started as a military term describing the post-Cold War environment has been adopted to describe the competitive markets most companies face today. The “U” in VUCA stands for “uncertainty,” and ironically, the one certain thing about […]

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