Monthly Archives: January 2017

Watching for the Off Ramps

I served in Iraq with the US military during 2004-2005 and had the opportunity to be there during their first election and participate in the planning to make sure it went off as safely as possible. That planning went pretty slowly, as it was hard to get the Iraqis to make decisions; instead, they wanted […]

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Blanket Parties

Far be it from me to advocate violence in the workplace. But… There was a time when it was not uncommon in the US military (in fact, it probably was not uncommon in the Roman legions 2000 years ago) to have a blanket party. Generally speaking, it was employed when a member of a unit […]

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Do Ask, Don’t Tell

When you are trying to help your employees resolve an issue, it’s often better to ask questions instead of just telling them what they should do. You are more likely to help them reach a solution that is good for them and for you. If you have an employee who is having problems, whether it’s […]

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Book Review: The 2020 Workplace

Back in 2010, when I was teaching at Georgetown University, a student loaned me her copy of Jeanne Meister’s and Karie Willyerd’s The 2020 Workplace, and I found it to be a very useful and engaging book. In the years since then I have been following demographic changes in the labor market, especially after I […]

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Age is Just a Number

I went into a store this weekend to exchange something I bought a couple days earlier. I had paid for one thing, but the clerk had given me the wrong item. When I explained it to a different clerk today he went back to get the right item, then stopped to explain to his manager […]

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Accept That Change is Hard

Since the 1990s the most consistent theme underlying business discussions has been “change.” We talk about being open to change, preparing for change, managing change…all of these are important. But one thing we need to acknowledge is that change is hard. And that’s OK. When you’ve had some consistency and success for years — whether […]

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Hidden Communication

“Let me tell you how things REALLY get done around here.” How many times have you heard that? One question I have often heard is, “if the way we REALLY do things works so well, shouldn’t we make that our official way of doing business?” Well…yes and no. Organizations have processes within them that are […]

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Make Your Own Balala

A few years ago, back in the US, a friend of mine was looking for a new job, a process that is often pretty stressful. To help him stay positive, I pointed out that, between his professional and personal development, he has set himself up to be ready for many opportunities: his education, his experience, […]

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